Vendredi 15 janvier 2010 5 15 /01 /2010 03:32

IQ-Index3.jpg

Ranking the digital competences of luxury brands

 

In 2009, in order to communicate with a new generation of customers and to generate growing online sales, most of the luxury brands controlled their presence on the web by purchasing keywords, built e-commerce platforms and started to use social media.

 

The New-York University Stern School of business, in partnership with LuxuryLab, made a study establishing a metric that quantifies digital competence for most of the luxury industry’s iconic brands. 109 brands were ranked and scored against their category competitors.

 

http://l2thinktank.com/wp-content/uploads/2009/10/Digital-IQ-Index_2009_hyperlinks4.pdf


Methodology

 

The study measures the digital skills of 109 luxury brands classified in 11 categories:

o        Electronics

o        Automobiles

o        Fashion

o        Credit cards

o        Beauty & skincare

o        Wines & champagnes

o        Hotels

o        Watches

o        Design & home

o        Jewelry

o        Cruises & tours

 

The following criteria were evaluated for each brand:

1 Search engine optimization

·         Traffic

·         Keyword competence

·         Web authority

2 Brand translation

·         Aesthetics

·         Messaging and content

·         Heritage / Corporate citizenship

3 Leveraging the medium

·         Website technology

·         Interactivity

·         User interface & customer service

4 Social media

·         Facebook

·         Twitter / Youtube

·         Webpresence

 

Only two fashions brands, Louis Vuitton and Ralph Lauren, are among the top ten. They are respectively ranked #6 and #7 behind Apple (#1), BMW (#2), Sony(#3), Audi (#4), and Porsche (#5).

 

Yvon Le Gall

Luxury-world

 

http://luxurylabinnovationforum.eventbrite.com



Par Yvon Le Gall - Publié dans : Luxury and Internet
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Mardi 22 décembre 2009 2 22 /12 /2009 15:25

Hermes.jpg

The French house announces Shang Xia, a new luxury brand in China

 

Paris December 21 – Patrick Thomas, Head of Hermès International unveiled that the French luxury brand is about to launch a new label called “Shang Xia” which literally means upside-down (source la Tribune and Capital.fr). Shang Xia will be a true luxury house with a cultural Chinese heritage in terms of patterns, fabrics and know-how. The brand management and the design studio will be based in Shanghai and the art direction will be under the responsibility of the Chinese designer Jiang Qionger, daughter of a famous local architect. For the launching of its “me too” company, Hermès will start to communicate during spring 2010.

 

New impulse or remedy?

 

According to the consulting firm Bain & Co, Chinese will be the main contributor to the luxury sector growth in 2010. Analysts are questioning if this launch represent a major change in Hermès strategy which failed to success in China. The company arrived too late in this huge country and has only 16 shops when competitors such as Louis Vuitton or Gucci have twice as many. Even if the new brand will be extremely luxurious, products crafted in China will be at a competitive price compared to imported goods from Europe.

 

In order to give some credibility to Shang Xia, Patrick Thomas explained that Hermès is currently discussing with a famous Parisian department store, mandatory visit for Chinese tourists in Paris.

 

Let’s hope that Shang Xia will be more successful than Shanghai Tang, the luxury fashion brand acquired by Richemont in 1998 which is still chasing success.

 

 

Yvon Le Gall

Luxury-world

 

 

http://france.hermes.com


Par Yvon Le Gall - Publié dans : Companies
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Lundi 21 décembre 2009 1 21 /12 /2009 04:21

Fake-copie-1.jpg

French professional federations, brands and internet operators signed a
code of ethic to fight against counterfeiting

 

Paris December 16 – Christine Lagarde, Minister of Economy and Industry unveiled today a charter for the fight against counterfeiting. In this text, owners of intellectual properties and e-Commerce operators commit to allocate resources in order to chase the sales of counterfeited products. This charter comes as the result of a mission entrusted by the Secretary of State for Industry, Luc Châtel, to Bernard Brochand (president of the national committee against counterfeiting) and Pierre Sirinelli (university lecturer specialized in immaterial law).

 

The first signatories are French professional federations such as Comité Colbert, the French federation of sport & leisure industries and the beauty industry federation. Many brands are also involved among them most of the LVMH labels, the PPR group, Nike Europe, and many pharmaceutical companies such as Novartis, Pfizer or Sanofi Aventis. Unfortunately, only two internet platforms joined the list at this moment: PriceMinister and 2Xmoinscher.com.

 

This is a brand new initiative in Europe, in line with the integrated plan against counterfeiting adopted by the EU in 2008 under the French presidency.

 

 

Yvon Le Gall

Luxury-world

 

 

http://www.minefe.gouv.fr


Par Yvon Le Gall - Publié dans : Fight against counterfeiting
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Mercredi 16 décembre 2009 3 16 /12 /2009 01:13

Stipe Margiela7

Maison Martin Margiela uses Michael Stipe as celebrity collaboration

 

The avant-garde label Maison Martin Margiela (MMM) is known for not using the usual marketing tricks of the other fashion brands. This is why this collaboration with Michael Stipe, lead vocalist of the 90’s rock band REM, came as a surprise.

 

The result of this collaboration is a 925 sterling silver microcassette identified as MS09. The jewel comes with a ribbon referring to a cassette tape so that it can be worn as pendant, armband or belt. This is a limited edition: only 199 pieces coming with a special notebook numbered by Maison Martin Margiela and signed by Stipe. This collaborative piece is sold in December in selected points of sales such as concept-stores for a price close to EUR 400.


Stipe Margiela8  


A consistent partnership

 

If, at the first glance, this collaboration looks like another celebrity endorsement for a luxury brand, it is actually a very consistent partnership between two very innovative labels.

 

Martin Margiela founded the eponym brand in 1988 which quickly became one the leading labels of the new avant-garde coming from Belgium where he studied with other designers such as Dries Van Noten or Ann Demeulemeester. Established in Paris, he turned to be the master of deconstruction and reconstruction, mixing innovation and wearability. Margiela himself never appeared during the fashion shows and took care of not being exposed to the usual fame surrounding fashion designers. Thirty years after the creation of his own label, Margiela’s departure was confirmed by Renzo Rosso, CEO of Diesel and main shareholder of MMM (source English Vogue: 3/10/09).

 

Michael Stipe founded the American rock band R.E.M in the 80’s and the band is often viewed as a pioneering alternative rock band. But Stipe is also a visual artist interested into immortalizing in bronze usual objects such a Polaroid camera, a clock radio or a tape recorder. Also fond of photography, Stipe already collaborated in 2008 with Lacoste to create a special edition, photo printed, of the famous polo shirt of the crocodile brand.

 

Finally, it makes sense that two very innovative universes join their views in order to create a piece that will surely become a collector for the fans of fashion, music or contemporary art.

   

 

Yvon Le Gall

Luxury-world

 

http://www.maisonmartinmargiela.com



Par Yvon Le Gall - Publié dans : Celebrity endorsement
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Mardi 1 décembre 2009 2 01 /12 /2009 21:45


Paris – The commercial court decided to implement the recovery plan of the shareholder Falic Group

 

Six months after the fashion house Christian Lacroix filed for bankruptcy, the commercial court of Paris decided today (1/12/09) to implement the recovery plan proposed by the current owner, Falic Group, which owns U.S. retail group Duty Free Americas. The implementation of this plan will generate a cut of roughly hundred jobs out of hundred and twenty. It also means the full stop of the couture and ready-to-wear activities (source Le Figaro 1/12/09).

 

Around a dozen of employees should remain to manage the license contracts for accessories and perfumes. As a repeating story, this is what happened to the French fashion house Patou when a young talented designer named Christian Lacroix left the company in the 80’s.

 

No credible buyer for the company

 

This time, the bride traditionally closing the couture fashion shows, did not find any acceptable fiancé. “The court rejected the propositions made by the different potential buyers and decided to validate the continuation plan proposed by the current shareholders” declared the fashion house lawyer Simon Tahar. “The court excluded a total liquidation which would have led to the end of the company” he added.

 

During the last months, groups such as Borletti or the Financiere Saint-Germain submitted offers. But the two short-listed competitors were the French investment group Bernard Krief Consulting (BKC) and the Emirati sheikh Hassan ben Ali al-Naimi, nephew of the ruler of Ajman, in the United Arab Emirates.

 

The designer Christian Lacroix enthusiastically supported the sheikh proposal to allocate a global budget of EUR100 million for cleaning the debts and absorbing the future losses necessary to re-launch and develop the brand.

 

Unfortunately, no financial guarantee was provided on time by the two competitors, so the court favoured the shareholders solution.

 

A feeling of relief                        

 

Nicolas Topiol, CEO of Lacroix, indicated that he felt “a little bit relieved” and he said that the court decision allows “the company to be preserved and gives a chance for redeployment” (source Le Figaro 1/12/09). The CEO does not exclude any future agreement with the Emirati sheikh.

 

The way of the cross          

 

After such a tragic end, it may be difficult for Christian Lacroix to stay in the eponymous company. From now, the brand will join the long list of famously named fashion houses waiting to be re-launched with new talents in design and management.

 

 

Yvon Le Gall

Luxury-world





Par Yvon Le Gall - Publié dans : Companies
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Jeudi 19 novembre 2009 4 19 /11 /2009 13:52

VuittonJewel3



Lorenz Bäumer makes Vuitton shine

 

PARIS – In October, the French company Louis Vuitton introduced its first high jewelry collection called “L’âme du Voyage”, created by Lorenz Bäumer.  The 43-year old French-German designer is not exactly a new kid on the block: he had been creating jewelry collections for Chanel for the last fifteen years but without any advertisement. He worked for Baccarat too and he also founded his own eponymous company. But this time, Louis Vuitton put him under the spotlights.

 

In the past, Vuitton experienced fashion jewelry with the in-house art director Marc Jacobs who created small pieces such as rings or charms bracelets to accessorize his fashion shows. In 2007, the brand even collaborated with rapper Pharrell Williams who designed some flashy rings but the consistency with Vuitton’s image was then very questionable.

 

Today, Yves Carcelle, the CEO of Vuitton, explains that this very exclusive collection results from a long matured strategy (source: Challenges). “L’âme du Voyage” proposes thirty pieces which are the result of three years of work. A new complex diamond cut was specially created for Vuitton: the LV cut with a monogram flower shape. This cut is extremely expensive because it causes a leakage between 40% and 60% says Albert Bensoussan, director of the watch and jewelry division (source: Le Nouvel Observateur). But the result is dazzling: between 65 and 77 facets are playing with the light when a classical brilliant cut offers only 58 facets. The LV shaped diamond is exclusively hand cut in a Tel-Aviv studio. Finally, “L’âme du Voyage” is a breathtaking collection of unconventional pieces mixing precious stones (diamonds and sapphire) and semi-precious (spinels, tsavorites, garnets, opals, aquamarines) with a culminating price of EUR 1.8 million for a necklace called “Ombrelles and eventails”.


VuittonJewel2.jpg  


Vuitton targets high-end luxury

 

With this collection, Louis Vuitton clearly positions itself in the very exclusive arena of the top jewelers such as Cartier, Boucheron, Bulgari or Harry Winston.  In terms of image, it is la crème de la crème for a  brand mainly known for handbags and leather goods. High jewelry represents the ultimate luxury in many cultures across the world, especially in the emerging markets, and potentially it can create a strong value for the brand.

 

This sense of prestige was already identified and targeted by Chanel and Dior which had a similar approach many years ago. For these generalist fashion houses coming from the traditional French haute-couture, they already expanded their offering to fragrances, cosmetics, shoes and accessories. Jewelry was therefore the ultimate brand stretching. But for a long time, Chanel proposed somewhat classical design with mostly white diamonds and Victoire de Castellane, in Dior, focused her creativity on colorful funny pieces mainly in semi-precious stones. Even if these brands performed reasonably well, their creations were not exactly a threat for the major jewelers of the Place Vendôme. In the case of Vuitton, appointing a recognized designer and launching a collection impressive in terms of design, material and price, should create a strong positioning for the brand in an extremely demanding market segment.

 

 

Yvon Le Gall

Luxury-world

 

http://www.louisvuitton.com/hautejoaillerie/




Par Yvon Le Gall - Publié dans : Brand stretching
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Mercredi 4 novembre 2009 3 04 /11 /2009 15:04




French brand Madeleine Vionnet is back on stage with Italian funds

 

PARIS - Bought last February by Matteo Marzotto, former chairman of the Valentino Fashion Group, the Madeleine Vionnet fashion house introduced on Oct 2 the 2010 spring-summer collection, at the Musée de l’Homme, in Paris. Rodolfo Paglialunga, former assistant of Miuccia Prada for the ready-to-wear activity of her eponymous

 brand, was appointed by the company as the new Vionnet designer.

  Vionnet   Vionnet   Vionnet   Vionnet   Vionnet   Vionnet

In a recent interview, Matteo Marzotto revealed that he targets to have Vionnet distributed in 250 multi-brand shops by the end of 2009. An ambitious revenue plan of EUR10 million for the coming two years has been set (source: La Tribune).

    Vionnet   Vionnet   Vionnet   Vionnet   Vionnet   Vionnet

The brand was created in Paris by the French designer Madeleine Vionnet, in 1912, but did not survive the second world war. At the peak of her fame, Vionnet was as famous as Chanel or Lanvin and she was a major player on the art scene. Vionnet is known to have launched the bias-cutting technique which was used later on by countless designers including  Azzedine Alaia and John Galliano.

    Vionnet   Vionnet   Vionnet

The company was purchased in 1988 by the de Lummen family who tried to put it back in business. Celebrated designers Sophie Kokosalaki and then Marc Audibet were appointed but left quickly for different reasons. Ultimately, after having failed to resurrect the brand, Arnaud de Lumen sold it to Matteo Marzotto for an unrevealed amount.

 

Brand resurrection: reality or fantasy?

 

The Vionnet case opens the discussion on a recurring subject in the luxury industry: how far can a company go for bringing a brand back on stage? For visible successes such as Gucci and Chanel, there are many failures such as Rochas, Grès or Nina Ricci.

 

Assets make heritage more valuable

 

In a brand resurrection operation, the situation is very different if the company still exists or if it closed long time ago. When Chanel and Gucci were re-launched, they were sleeping beauties but their name was still well-known and their style and logo were very recognizable. In the case of Vionnet, the brand name, the logo and the history are known only by very few people, this means that there is not even a legend the company can refer to.

 

Brand attributes: identity, awareness, positioning, loyalty, equity and value

 

The most important question in re-launching a brand is: what is the value of the brand in the customer mind? Obviously, a strong brand will facilitate the re-birth process. There are many ways to evaluate the strength of a brand. Companies such as Interbrand or Ogilvy built methodologies which can be used according to specific contexts.

 

In her book, Luxury Fashion Branding, Onke Onkonkwo proposes a very pragmatic approach. A brand can be defined by few simple attributes:

  • Brand identity -> brand personality and brand image,
  • Brand awareness -> brand recognition and brand recall,
  • Brand positioning -> brand associations in the customer’s mind,
  • Brand loyalty -> customer’s trust and preference
  • Brand equity -> reasons to be preferred by the customer,
  • Brand value -> financial benefits resulting of the strenght of the brand. Key element of the goodwill.

These attributes are structured as Russian dolls: each attributes relies on the previous one.

 

In the case of Madeleine Vionnet, these indicators are very likely at the lowest. As the brand identity is quite non-existent, the other attributes are consequently extremely low. It is not an absolute show-stopper but it implies that massive investments will have to be done in communication including advertising, fashion shows and store opening.

 

The delicate exercise of brand stretching

 

Another way to awake an old company is to opt for brand stretching: Gucci or Louis Vuitton launching ready-to-wear collections are some great examples. This new business, very visible, came in addition to their traditional leather goods business.

 

But the exercise is extremely difficult because the brand moves in a new territory with different competitors and new rules. For instance, Christian Blanckaert, former head of Hermès International, described in his book “Luxe” the story of a crocodile bag which had been staying on the shelf for many months before being sold. But in market segments such as ready-to-wear, the life cycle of a piece of clothing does not exceed 6 months. And then, the unsold goods management can turn into nightmare. In the meantime, the communication budget of the collection would have swallow up a huge amount of cash spent in a fashion show and advertising in trendy glossy magazines. Companies such as Bally, ST Dupont or Dunhill try to make their way in this cash-burning arena of ready-to-wear but without a real success. Another direction for brand-stretching is the watch market: Fendi, Dunhill, and Burberry are desperately seeking for a place in the premium-to-luxury watch segment when ST Dupont was smart enough to make there a U-turn, couple of years ago.

 

In conclusion, if the brand is not strong enough, with a solid network of shops, this strategy is highly risky and extremely expensive. But when it succeeds, it opens huge perspective and then sky is the limit.

 

In the case of Madeleine Vionnet, the challenge is huge and hazardous as the brand image does not exist anymore. It will be interesting to see if passion, intelligence and funding will be enough to resurrect the old lady.

    Vionnet   Vionnet   Vionnet   Vionnet   Vionnet   Vionnet   Vionnet   Vionnet

 

Yvon Le Gall
Luxury-world

http://www.vionnet.com

 


 

Par Yvon Le Gall - Publié dans : Markets & perspectives
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Lundi 19 octobre 2009 1 19 /10 /2009 22:43





Oct 9: Japanese fashion designer Yohji Yamamoto files for bankruptcy protection

 

TOKYO (AP) Japanese fashion design house Yohji Yamamoto says it has filed for bankruptcy protection. The company said its sales had been battered by sluggish demand amid the global economic slowdown with debts totaling six billion yen ($67 million). Under Japan’s corporate rehabilitation law, the designer house will continue its business at home and abroad. The company said designer Yohji Yamamoto will continue his work (source: Yahoo News).

 

Brand history

 

The label was founded in 1972 and first arrived on the international circuit in 1981. Along with Rei Kawakubo at COMME des Garçons, he spearheaded the avant-garde movement then emerging from Japan. Yamamoto created recognizable pieces with masculine shape inspired by Japanese workwear and country clothing. Most of the pieces came in black and were known for their studied simplicity hiding the complexity of the work. Yamamoto has diversified his activities by collaborating with brands such as Addidas and creating labels such as Y’S or Y-3.

 

Recession claimed another fashion victim

 

Many reasons can explain the fall of the Yamamoto’s house.

 

“I concentrated too hard on making clothes and left too much responsibility to higher management” the designer told a press conference in Tokyo early October (source: The Independent). Even if the strength of the yen can be blamed, it is surely not sufficient to explain a $67 million debt.

 

From a sales perspective, the high price tags became a handicap when the market shrank.  The recession is profitable to labels selling basic pieces with nice design, good quality and reasonable prices. The very affordable Japanese brand Uniqlo is about to make a record year. COS, the premium subsidiary launched in 2007 by H&M, seems also on track to deliver solid results with an excellent notoriety.

 

Marketing also contributed to the plight. A lack of diversification in some lucrative segments such as leather goods, cosmetics and fragrances contributed to the brand decline. Interesting enough, the same analysis applies to the French fashion house Christian Lacroix which is currently facing the same critical situation. It seems that after some years of existence, an international expansion requires to be funded by brand stretching as did Gucci or Dior.

 

Last but not least, the “Hiroshima Chic” style of Yamamoto grew old and so did his unconditional customers. His style was an intelligent alternative to the European classical design inspired by the traditional French Haute-Couture. And it perfectly matched with the global trends in design, music and architecture of the eighties: black, sharp and industrial. But times changed and this aesthetics passed away

 

As many other designers, Yamamoto’s focus on clothing is noble and respectable but fashion is also a business and profitability is not an option.

 

 

Yvon Le Gall
Luxury-world

http://www.yohjiyamamoto.co.jp/

 

 

 


 
Par Yvon Le Gall - Publié dans : Companies
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Mardi 13 octobre 2009 2 13 /10 /2009 16:04

New Balance vs Minstrel



Sept 2009: The Boston Herald revealed that New Balance Athletic Shoe Inc. is accusing Louis Vuitton of copying the design of the best-selling 574 sneaker.

  New balance sued Vuitton

According to the lawsuit filed in the US District Court in Boston, New Balance alleges that the luxury goods company Louis Vuitton deliberately copied the famous 574 launched in the mid-nineties by the Boston- based firm. Many websites, including the sneaker specialized website nicekicks.com, identified the 2009 winter collection Minstrel of Louis Vuitton as a copy, in shape and color, of the New Balance 574.

 
New Balance explained that it had worked with artists and designers on special editions of the 574. Given that, ordinary consumers are likely to erroneously believe New Balance has an affiliation with Louis Vuitton’s Minstrel shoe, the company asserts.

Paris-based Louis Vuitton is selling the Minstrel for $590. It mimics the 574’s shape and construction, the lawsuit alleges, and the suede version comes in grey, the top-selling color for the 574, which sells for $75. The logo “LV” is located at the same place as the “N” on the New Balance sneakers.

  New balance sued Vuitton

New Balance is seeking an injunction against further sales of the model, a court-ordered recall, any profits LVMH made from products found to be infringing and unspecified damages.


Yvon Le Gall
Luxury-world

www.newbalance.com

www.nicekicks.com

www.bostonherald.com


New balance sued Vuitton

Par Yvon Le Gall - Publié dans : Fight against counterfeiting
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Vendredi 25 septembre 2009 5 25 /09 /2009 02:39





Paris – A new bidder created the surprise this week by announcing an offering to takeover the French fashion house

 

After a 22 years loss-making business and a negative result of 10 million euros ($14.3 million) in 2008, the French fashion house Christian Lacroix filed for bankruptcy last May. During the summer, the administrator received offers from three companies proposing to take over the fashion house from the current shareholder, Falic Group, which owns U.S. retail group Duty Free Americas

 

The designer made a joint bid with the Italian group Borletti, main shareholder of the department stores Rinascente (Milan) and Printemps (Paris). Borletti was said to be the preferred solution and on Sept 7, Reuters reported that “the administrator for Christian Lacroix hopes owners Falic Group can reach an agreement with Italian businessman Maurizio Borletti on a rescue plan for the French fashion house by the end of the month”.

 

Another bid was submitted in July by the French turnaround investment group Bernard Krief Consulting which is known to takeover medium-sized companies in bankrupt. The administrator announced to reuters that Bernard Krief Consulting reinforced its proposal by submitting a revised bid, last week, with a financial partner from the U.A.E. (source Reuters 22/09/09)

 

The third competitor is the Financiere Saint-Germain, which acquired china and cut-glass makers Haviland, Lalique and Daum.

 

Then, on Sept 21, Le Figaro announced that the administrator talked about “new candidates, apparently credible and wealthy” and, according to the newspaper, it is the ruling family of Ajman, the smallest of the seven Arab emirates. Sheikh Hassan ben Ali al-Naimi, nephew of the ruler, sent a letter of intent to the administrator and is finalizing an offer of more than 50 million euros. The sheikh plans to make the brand profitable within the next three years, in particular by creating synergies with other activities such as real-estate and luxury yachts. (source Le Figaro 21/09/09)

 

The sheikh would be ready to discuss with the Falic brothers but an alliance would be unlikely because the new comer wants to be the sole decision-maker.

 

Ajman is a micro state of 460 km² and 250,000 habitants located close to Dubai.

 

Decision in a very near future  

 

Officially, the deadline decided by the administrator for bid submission is Sept 25. But as this case is highly visible in France, the prevailing logic may be political as much as financial. 125 jobs are at stake, not mentioning the fact that Christian Lacroix is one of the very last fashion houses playing in the Haute-Couture arena.

 

During the last weeks, the designer met the Ministry of Industry twice, on July 28 and Sept 7, and in the current economical context, the Ministry may push for a French solution rather than giving the lead to foreign investors.


Yvon Le Gall
Luxury-world

http://www.borlettigroup.com/

http://www.krief-group.com/



Par Yvon Le Gall - Publié dans : Companies
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